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Three Weeks On: From London to Detroit — The FCA’s Race for Motor Finance Redress
Three weeks in, and with three left before submissions close, the FCA’s Motor Finance Consultation is gathering pace. With the FCA’s Chief now in Detroit seeking global support, attention has shifted from what to how: how feasible, how fair, and how fast firms can deliver redress at scale. Our latest blog explores what’s changed, what’s next, and how lenders can stay ready as the race for redress continues.
Dan Richards
3 days ago3 min read
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One Week On: The FCA’s Motor Finance Consultation — and the Debate Is Getting Louder
The FCA’s long-awaited consultation on motor finance redress has ignited intense debate across the industry. With billions in potential compensation and far-reaching operational implications, firms now face critical decisions on data, governance, and readiness. In this edition of The Bottom Line, we explore what the consultation means for lenders, how to prepare, and where the next challenges may arise.
Dan Richards
Oct 146 min read
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Beyond the Judgment: Preparing for the Next Chapter in Motor Finance Remediation
The Supreme Court’s long-awaited decision in Johnson, Wrench  and Hopcraft  has now been delivered. For many in the motor finance sector,...
Dan Richards
Aug 264 min read
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Premium Finance, Fair Value & Consumer Duty: A Risk Hiding in Plain Sight?
The FCA’s recent warning to general insurers and brokers about premium finance practices is more than a regulatory reminder. It is a...
Dan Richards
Jul 243 min read
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Resetting the Redress System: How FCA, FOS and HMT Reforms Signal a New Chapter for Complaint Resolution
July 2025 has brought the most significant set of proposed changes to the UK’s financial redress system in over a decade. Through two...
Dan Richards
Jul 224 min read
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33,000 Complaints, One Reckless CMC – and Now, a Landmark High Court Ruling
Can a Claims Management Company (CMC) be held liable for swamping a lender with tens of thousands of meritless complaints? A recent...
Dan Richards
Jun 282 min read
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FOS Interest Consultation: What It Could Mean for Motor Finance DCA Complaints - By Mike Hall – Profexx Partners Consultant
In early June, the Financial Ombudsman Service (FOS) launched a consultation on its longstanding 8% simple interest rate – a benchmark...
Mike Hall
Jun 233 min read
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FCA Redress Scheme: A Turning Point for Motor Finance
FCA Redress Scheme: A Turning Point for Motor Finance On 3 June, the Financial Conduct Authority published its latest statement on the...
Dan Richards
Jun 83 min read
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Motor Finance Remediation: Preparing for the FCA’s Next Steps
The Financial Conduct Authority (FCA) has signalled a pivotal shift in the motor finance sector, confirming that an industry-wide redress...
Dan Richards
Apr 12 min read
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